INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

If you receive a bootsect.exe error message, this is caused by the bootsect.exe file being missing on a 32bit installation of Windows, when trying to burn a 64-bit ISO image.

To overcome this error message, we recommend burning the ISO file using Rufus: https://rufus.akeo.ie/downloads/rufus-2.9.exe

If you’re running Windows Vista Home, you can upgrade to Windows 7 Home Premium without losing any files/programs.

If you’re running Windows Vista Business, you can upgrade to Windows 7 Professional without losing any files/programs.

Almost all programs compatible with Windows Vista, and the majority of Windows XP programs, run well in Windows 7. If a program written for an earlier version of Windows doesn’t run correctly, you can try changing the compatibility settings for the program.

Many devices that work with Windows XP or Windows Vista will also work with Windows 7. To see if a program or device will work with Windows 7, visit the Windows Compatibility Center on the Microsoft Website.

To boot from a USB/DVD, make sure that the device has boot sequence priority over the hard drive in your BIOS Setting.

  • Start the computer and press ESC, F1, F2, F8 or F10 during the initial startup screen. Depending on the BIOS manufacturer, a menu may appear.
  • Choose to enter BIOS setup. The BIOS setup utility page appears.
  • Use the arrow keys to select the BOOT tab. System devices appear in order of priority.
  • To give a USB/DVD drive boot sequence priority over the hard drive, move it to the first position in the list.
  • Save and exit the BIOS setup utility.
  • The computer will restart with the changed settings and start with installation of your USB/DVD.

License keys are sent immediately after successful payment. You will receive the key(s) via email and they will also be visible on your account.

If you have not received the email, please check your junk/spam folders!

If your PC has a 64-bit capable processor (CPU), you can install a 64-bit version of Windows 7, even if you’re currently running a 32-bit version. However, to install a 64-bit version of Windows 7 on a computer already running a 32-bit version, you’ll need to back up your files and choose the Custom option during installation. Then, you’ll need to restore your files and reinstall your programs.

Full instructions and download links are provided directly after you purchase. If you have not received these, please check your junk/spam folders!

Yes, you can.

Please download and run the following program:

Windows 7 & Windows 8-  32bit: http://go.microsoft.com/fwlink/?LinkId=616935

Windows 7 & Windows 8-  64bit: http://go.microsoft.com/fwlink/?LinkId=616936

You can check your Windows version by right clicking on My Computer or This PC in File Explorer and going to properties, and it will be listed under system type.

 

Run the tool and then select the upgrade your PC option. Windows 10 will start downloading, and once it’s ready you’ll be presented with three options: keep personal files and apps, keep personal files only, and nothing. Select the first option (keep personal files and apps) to ensure your PC upgrades and you keep your files and applications. Windows 10 will start installing and after a few reboots and customizations you’ll be upgraded. If you install Windows 10 and decide you want to go back to Windows 8.1 or Windows 7 then you can safely restore by going to settings > update & security > and choose the option to go back to Windows 7 or Windows 8.1.

32-bit and 64-bit refers to the way a computer’s central processor (essentially, its brain) handles information and the software that can run on that type of computer. You’ll want to check to see what version your computer uses since you can’t put software designed for a 64-bit system on a 32-bit system.

To find out what type of system your Windows 8 or Windows 8.1 computer is using:

  1. Swipe in from the right edge of the screen and tap Settings > Change PC settings > PC and devices >PC info.(If you’re using a mouse: Point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings > Change PC settings > PC and devices > PC info.)

  2. System Type will be “64-bit Operating System” if you’re using a 64-bit operating system.

  3. System Type will be “32-bit Operating System” if you’re using a 32-bit operating system.

To find out what type of system your Windows 7 computer is using:

  1. Click Start, right-click Computer, and then click Properties.

  2. System Type will be “64-bit Operating System” if you’re using a 64-bit operating system.

  3. System Type will be “32-bit Operating System” if you’re using a 32-bit operating system.

We work with large volumes and can afford to offer software at discounted prices.

You are required to buy a license for every computer you own.

Yes. We only sell genuine products. And with every sale, we guarantee authenticity.

Absolutely. Just access your Softwaregeeks receipt; download the DVD ISO file from the link (make sure to choose the correct one for your system -32 bit or 64 bit); burn the ISO onto a DVD/USB stick, install windows on your new PC using the DVD/USB you just made.

All purchases come with full instructions on how to burn to DVD/mount to USB.

Sure. We provide free support during installation for all of our products. Any problems, just contact the Weboni Customer Helpline